Privacy Policy

Last Updated: May 2026

Welcome to Shades of You (“we”, “our”, “us”). We are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your information when you visit
https://soybeauty.co.uk/ and interact with our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Business Name: Shades of You

Business Address: 4 Merivale Rd, Harrow, HA1 4BH, United Kingdom

Email Address: shadesofyou29@gmail.com

Phone Number: +44 743 537 9770

Shades of You is a beauty business providing professional beauty-related services.

2. Information We Collect

We may collect and process the following information:

Personal Information

When you contact us through forms on our website, we may collect:

Full name
Email address
Phone number
Appointment or enquiry details
Any information voluntarily provided by you

Website Usage Information

We may automatically collect:

IP address
Browser type and version
Device information
Pages visited
Time spent on our website
Referral source information

This information helps us improve website performance and user experience.

3. How We Use Your Information

We may use your information to:

Respond to enquiries and customer requests
Communicate regarding appointments or services
Improve our website and customer experience
Monitor website performance and analytics
Prevent fraudulent or unauthorised activity
Comply with legal obligations

We do not sell your personal information to third parties.

4. Contact Forms

If you submit an enquiry through our website, the information you provide will be used only to respond
to your enquiry or provide relevant customer support.

Please avoid submitting sensitive personal or medical information through website contact forms unless specifically requested.

5. Booking Appointments Through Treatwell

Appointment bookings are managed via third-party booking platforms, including Treatwell.

When you make a booking, you may be redirected to an external booking service where their own privacy policies,
payment terms and booking conditions apply.

We recommend reviewing the relevant privacy and terms information on the booking platform before confirming appointments.

6. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve functionality and user experience.

Cookies may help us:

Understand website usage
Improve website functionality
Monitor website performance
Analyse visitor behaviour

We may use analytics services including Google Analytics to understand website traffic and visitor interactions.

You can disable cookies through your browser settings if preferred.

7. Third-Party Services

We may use trusted third-party tools and services including:

Website hosting providers
Analytics providers
Appointment booking systems (such as Treatwell)
Website support services

These third parties may process information only where necessary to provide their services.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

Respond to enquiries
Provide customer support
Meet legal or business obligations

When data is no longer needed, we take reasonable steps to securely delete or anonymise it.

9. Data Security

We take reasonable technical and organisational measures to protect information submitted through our website.

However, while we aim to protect personal data, no online system can be guaranteed fully secure.

10. Your Rights

Under applicable UK data protection laws, including UK GDPR, you may have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of personal information
Restrict or object to certain processing
Withdraw consent where applicable

To exercise any of these rights, please contact us at:

Email: shadesofyou29@gmail.com

11. External Links

Our website may include links to third-party websites or booking platforms.

We are not responsible for the privacy practices, content or policies of external websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised update date.

13. Contact Us

Shades of You

4 Merivale Rd, Harrow, HA1 4BH, United Kingdom

Email: shadesofyou29@gmail.com

Phone: +44 743 537 9770